Top notch service from the website, email, office personnel, inspector, report, and payment/inspection portal. Love that the website has the schedule and inspector names. We set up an inspection and quickly emailed per website instructions to add something and ask questions. Not even 5 min later someone responded with all the details. Our inspection was smooth, detailed, and straight forward. Chuck was our inspector and was candid and knew his stuff. He was clear on areas of concern and helped to understand the safety risks, codes, and recommendations. The report was very thorough with pictures and explanations. Some reports will make you think everything is horribly wrong, but not this one. The language and guidance helps you to understand that while something is rated as marginal or defective, it explains why and what can mitigate or resolve the defect. They prepared a full report that was organized multiple ways (full report by room/type as well as grouping by marginal concerns, and defective concerns) that makes it very easy to sort for repairs you plan to do yourself and to ask for when purchasing a new home. I highly recommend this team and Chuck for your future inspection needs! Price is incredibly reasonable for the quality and detailed report received.